Privacy policy
This Privacy Policy outlines how Ivory Candle.co (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
We collect certain personal information when you interact with the Site, which includes details such as:
Device Information: Collected through cookies, IP addresses, and browser details to ensure the Site functions properly.
Order Information: Your name, billing and shipping addresses, payment details, email, and phone number, which we collect to fulfill your order.
Customer Support: Information provided voluntarily to assist with any inquiries.
Purpose of Collection
We collect and use your personal information for the following purposes:
To provide and fulfill our services and process payments.
To improve the customer experience through analytics and customer service support.
Sharing Personal Information
We share your personal data with third-party service providers to help us deliver and fulfill your orders, such as Shopify for e-commerce services. Your information is only shared to comply with legal obligations or improve services.
Minors
Our Site is not intended for individuals under the age of 18. If we learn that we have collected personal information from a minor without parental consent, we will delete that information.
Behavioral Advertising
We use certain personal information to show targeted ads, for example, via Google Analytics or Facebook. You can learn more about these services and how to opt-out by visiting their respective privacy pages.
For further details about cookies and targeted advertising, please see our full Privacy Policy on the website.
